Holding a Master of Communication, I bring strong research skills and analytical expertise to the table!
Cities, just like products, compete—for tourists, talent, investment, and prestige. To market a city effectively, urban planners and marketers must understand 2-key branding concepts:
POP in city marketing are the basic expectations visitors or residents have. These include safety, transportation, cultural amenities, and infrastructure. If a city lacks these essentials, it’s automatically at a disadvantage. Think of POPs as the minimum requirements to be on someone’s radar when they’re considering where to visit, live, or do business.
POD, however, are what make your city memorable. Is it Halifax’s connection to the sea and musical roots? Montreal’s bilingual culture? Austin’s “Keep it Weird” vibe? PODs are emotional, experiential, and unique to your city’s soul.
Why does this matter? A city with strong POPs but no PODs risks being forgettable. On the flip side, unique features won’t shine if basic expectations aren’t met. The most successful city brands find harmony between the two.
Reference: Keller, K. L., Parameswaran, A. M. G., & Jacob, I. (2015). Strategic Brand Management. Pearson Education India.
From a client: First let give you my sincere thanks for lending us your expertise and for all the wonderful work you have done to create this plan. It is straight forward, concise, and best of all... actionable.
You have asked a lot of important and helpful questions about our website and social media presence.
In a world overflowing with content, the real challenge isn’t just creating branded content—it’s creating branded content that sticks. Audiences today are savvy. They scroll fast, skip ads instinctively, and know when they’re being sold to. So how do you capture attention and keep it? The answer lies in 4 core qualities that set impactful branded content apart from the rest.
1. Relevance - If it doesn’t speak to your audience, it won’t speak at all. Effective branded content starts with a deep understanding of your audience’s values, needs, and context (demographics provide this info...). Pro Tip: Use insights from customer feedback, surveys, or even comments on social media to inform your content themes.
2. Authenticity - Branded content isn’t about pretending to be something you’re not—it’s about amplifying what you genuinely are. Audiences are drawn to transparency. Think less “scripted commercial,” more “meaningful conversation.”
3. Value - Whether educational, entertaining, or emotionally moving, branded content must give something before it asks for anything in return. If your audience walks away having learned, laughed, or reflected, they’re far more likely to remember—and return.
4. Craft - Yes, design and production still matter. Beautiful visuals, strong writing, and high-quality audio or video elevate your content from forgettable to memorable. Good craft doesn’t mean high budget—it means intentionality.
The Takeaway? - The best branded content doesn’t just blend in—it breaks through. It feels useful, real, and worth your time. If your content doesn’t check at least three of the four boxes above, it’s probably not ready for prime time.
Want to build content that email us at marketingintentworkshops@gmail.com.
Let’s make your story stick.
...when was the last time a city brochure full of stock photos & generic slogans made you feel anything? Probably never. That’s because place branding isn’t about fancy logos or slick advertising—it’s about emotion!
A great city brand feels like home, whether you were born there, moved there, or just happened to stay one summer & never left. A community's biggest strengths aren’t just its scenic coastlines or historic streets. What truly makes a place special is its stories—past, present, and future.
Leveraging Identity, History, and Natural Beauty - creates a place of resilience, tradition, and opportunity. Our history is written in the hands of our people, who built these communities with grit and determination. Our traditions—whether it’s the music that echoes through local pubs, the kitchen parties where everyone suddenly becomes a singer, or the deep-rooted sense of neighbourly kindness—create the emotional glue that holds this place together.
And our natural beauty? Come on. If you’ve ever watched the sunrise for example, over the Cabot Trail or felt the Atlantic wind remind you who's boss, you know exactly why people fall in love with this place.
But here’s the challenge: How do we bottle that feeling and use it to strengthen local pride and attract new residents?
The Power of Storytelling in Place Branding - Instead of marketing a product, we should tell its story—a story about where we’ve been, where we are, and where we’re going.
And that’s something no stock photo can capture. We’d love to hear from you! 🌍
Visit us at: marketingintentworkshops.com Reach out today: Together, we can make sure that your community's story is told authentically, powerfully, and with the heart it deserves. Let’s build something meaningful—one story at a time! 💙😊 marketingintentworkshops@gmail.com
Marketing is about building connections, fostering engagement, and making people feel invested in their communities. This is the foundation of community-driven marketing, an approach that shifts the focus away from traditional top-down branding and places residents at the heart of city marketing efforts.
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Why Community-Driven Marketing Matters - Cities, like brands, have identities. But unlike traditional brands, a city's identity isn’t controlled by a single company, organization, or government office—it’s shaped by the people who experience it daily.
Community-driven marketing ensures that:
✅ Place branding reflects the true values of residents
✅ Public spaces and infrastructure projects align with local needs
✅ Residents feel a deeper connection to where they live
By prioritizing inclusivity and participation, municipalities can foster local pride, economic growth, and long-term resident retention—ensuring that people don’t just live in a place but feel a part of it.
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Placemaking and Community-Driven Development
A powerful aspect of community-driven marketing is placemaking—a concept where residents actively shape their environment to reflect their needs, priorities, and culture.
Rather than relying on external consultants or government-led decisions, placemaking empowers residents to take part in shaping their city’s future. This participatory approach has been shown to:
🔹 Strengthen emotional ties to a place
🔹 Encourage long-term commitment to a community
🔹 Create public spaces that truly reflect the character and desires of its residents
A Community-Driven Example: The “Shape Your City” Initiative.
Imagine if your city launched a community-led initiative called “Shape Your City”, where residents could:
🗳 Vote on urban improvements – Want more public parks, bike lanes, or pedestrian-friendly spaces? Residents could help decide which projects receive priority.
💡 Propose community projects – From new public art installations to community gardens, local input ensures meaningful change.
🌍 Direct sustainability initiatives – Encouraging eco-friendly investments that align with the region’s environmental goals and local values.
By involving residents in real decision-making, CBRM can foster a stronger connection between people and place, ensuring that branding and marketing reflect the authentic community experience.
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Key Takeaways
1. People-Centered Branding Creates a Stronger Sense of Belonging - Branding isn’t just about attracting visitors—it’s about making residents feel proud of where they live. A strong community brand comes from the people who shape it daily. :)
2. Community Involvement Leads to Smarter Investments - When residents are actively engaged in placemaking, public investments become more aligned with what people actually want and need. This leads to stronger community satisfaction and higher resident retention. :)
3. Local Voices Strengthen a City’s Future - People are more likely to stay, invest, and thrive in a city when they feel heard. Community-driven marketing ensures that residents aren’t just spectators—they’re active participants in shaping their city’s growth and evolution. :)
A marketing plan considers value proposition AKA the promise of Value!
...it states how a product or brand solves the customer's problem.
SWOT is an acronym Strengths, Weaknesses, Opportunities & Threats.
This provides your company's big picture.
*Download template at the bottom of the site.
contact us: marketingintentworkshops@gmail.com
PESTEL is an acronym for Political, Economic, Socio-Cultural, Technological, Legal, Environmental. A more complex analysis than the SWOT.
*Download template at the bottom of the site.
contact us: marketingintentworkshops@gmail.com
Defining your organization's content through social media, websites, physical locations, complaints, compliments, etc. An informative research & strategic tool. Connecting content to a company's Core Values is the roadmap to enlightenment.
contact us: marketingintentworkshops@gmail.com
What are your competitor’s strengths, weaknesses, USP? The basic foundation of a good strategy is knowing what your competition is doing well.
*Download template at the bottom of the site.
contact us: marketingintentworkshops@gmail.com
Demographics (Age, gender)
Psychographics (life style)
Behavioural (brand loyalties)
Geographic segmentation (McDonald's India does not sell beef products as it is against religious beliefs).
contact us: marketingintentworkshops@gmail.com
Qualitative Research & Focus Group expertise. Survey writing.
*Check out our Work Stress Life Questionnaire & Thank you again for participating.
contact us: marketingintentworkshops@gmail.com
email me: marketingintentworkshops@gmail.com
- Surveys & Questionnaires - Customer Interviews - Focus Groups - Social Media Monitoring
- Website Analytics - Purchase History
Segment Target Position
The STP marketing model is a handy roadmap for marketers to make their advertising plans. It helps them figure out what their customers want & then create messages that really speak to them. It's all about understanding your audience & tailoring your marketing.
A competitive analysis involves collecting data on products, sales, and the marketing strategies of competitors within the same industry. This info helps businesses assess strengths, weaknesses, and their potential opportunities.
Understanding the market landscape through competitor analysis aids in making informed decisions to enhance industry future positioning. Frequent competitive analyses can offer numerous advantages:
Connect with us to kickstart your competitive analysis journey.
Leverage OUR resources to stand out in YOUR market! Feedback @ email marketingintentworkshops@gmail.com & we will talk scale, content & tasks!
by The Journal of Development Policy Review
You can access the article via these links:
In services firms, there is a need to use new strategies to build relationships, primarily because of the nature of services. When it comes to goods, it is easy to assess and maintain quality, but that's not the case with services. See our employee communications & customer service workshops below.
Because we believe that your employees directly impact your business' bottom line, WOM (word of mouth) and your Life Time Customer Value, we believe part of a Marketer's goal is to ensure your employees understand that they are the Face, voice and representative and that what they say, and how they say it is a skill that is worth developing. Contact us: marketingintentworkshops@gmail.com
Employee communication skills improve their interactions with customers and co-workers, both verbally and nonverbally. They lead to:
A positive customer experience is a competitive advantage that impacts your bottom line! Customers want more than the product purchase experience; they want a sense of enjoyment to accompany their spending. In truth, the customer experience is a complex one and it can be interpreted as personal, emotional, physical, intellectual and some say, even spiritual. It's entirely subjective!
https://forms.gle/u6EQiaZ9EkTvLuqk6
As a researcher it is Imperative that I collect data. Please share & Please fill out my 27 question PILOT STUDY questionnaire on WORK STRESS LIFE. It's an international questionnaire and all are welcomed. Ty (Takes 5 minutes)
Thank you so very much for taking the time to participate in the questionnaire Pilot Study as it more helpful than you can ever know.
A pilot study is a small-scale run that allows the author to analyze results & make corrections.
50 respondents from many countries completed the study (due to the author living abroad for years).
Timeline was the last 3 months, concluding at midnight 15/02/21.
Responses for the 10-WORK questions & the 10-LIFE questions were measured with the 5-point Likert scale.
WORK 5-point Likert scale: (1) Strongly disagree (2) Disagree (3) Neutral (4) Agree (5) Strongly agree.
LIFE 5-point Likert scale: (1) Strongly agree, (2) Agree, (3) Neutral, (4) Disagree, (5) Strongly disagree.
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Notable results for study’s WORK section: highest numbers for Anxiety, Headaches and Covid.
Notable results for study's LIFE section: lowest numbers for Meditation, Breathing Exercises & Exercise.
DEMOGRAPHICS
The largest portion of respondents were from the age group 26-45 at 54%; The 61-75 age group were 2nd at 28%, while the 46-60 age group were 3rd at 16% and the 0-25 made up only 2% of respondents. Females represented 54% of respondents & males 46%.
62% of respondents were single, while 38% were married/common-law.
80% of respondents were employed with 14% of respondents are retired.
Contact marketingintentworkshops@gmail.com for further information regarding QUESTIONNAIRES.
"Kim gave me some truly valuable feedback to make my website more visually appealing as well as more informative for my clients.”
Nancy Chiasson, Visual Artist
👏👍 😊 The marketing plan by Kim Williamson is a document I refer back to time and time again. By providing focus and direction, I am quickly able to act and maintain traction. Nancy lives in Coxheath , NS https://nancychiassondesigns.square.site/
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